TESTIMONIALS
CUSTOMER REVIEWS
TESTIMONIALS
CUSTOMER REVIEWS
TESTIMONIALS
Hear It from Those Who Know Us Best
Discover unfiltered feedback from our valued clients who have entrusted their vehicles to us. These reviews and stories are a testament to our commitment to providing top-notch car repair services in Frederick, MD. Read on to hear about our customers’ experiences and see why they trust us with their auto needs.
Toni E.
I received a coupon in the mail and decided to give them a try — I’m so glad I did. I had just gotten hit with a huge price increase at another shop for a basic oil change, and I was honestly feeling frustrated and taken advantage of.
From the moment I arrived, the team was welcoming, honest, and upfront about everything. They didn’t just honor the coupon — they took the time to explain what my car actually needed, without trying to upsell me on unnecessary services. The pricing was fair, the service was fast, and the entire experience felt trustworthy — something that's hard to come by these days.
I left not only with my oil change done, but also with peace of mind. I’ll definitely be coming back and recommending them to my family and friends.
Angie
I have always received excellent service from JM Auto Repair and don’t feel they are trying to upsell me or suggest unnecessary repairs. They explain everything clearly, offer fair pricing, and consistently get the job done right the first time. It’s rare to find a shop you can truly trust, but JM Auto Repair has earned my confidence time and again.
Sandra B.
Brad and crew are great people!! Brad explains what needs to be done. Very honest and friendly. He takes the time to make sure I understand the repairs, and there’s never any pressure. The team works efficiently, and I always leave feeling confident that my vehicle is in good hands. It’s clear they genuinely care about their customers.
Kelsey M.
Great guys. Very honest. My second opinion said what they quoted was honestly better. Not only was their price more reasonable, but the explanation they gave was clearer and more detailed. It’s refreshing to deal with a shop that values transparency and integrity. I’ll definitely be coming back for any future repairs.
Mitch.
We’ve been customers at JM Auto for over 25 years. They have always provided us with the highest level of service, professionalism, and honesty. Whether it’s routine maintenance or unexpected repairs, we know we can count on them to do the job right. Their consistency and dedication have earned our trust, and we wouldn’t take our vehicles anywhere else.
Evy R.
Fair price, friendly personnel, and quality work every time I visit. They take the time to explain what’s needed without pushing unnecessary services. It’s clear they care about their customers and take pride in their work. I always leave feeling confident that my vehicle was well taken care of.
Latayahh H.
Very great customer service! Thank you Brad and Jeremy! Everyone there is so awesome! Thank you again. Bring your services here — they will take care of you like family. From the moment you walk in, you're treated with respect and kindness. They go above and beyond to make sure your car is fixed right and you leave with peace of mind. Highly recommended!
Stephanie P.
I brought my car in thinking I had a wheel bearing issue, since I’ve dealt with that before. The team took the time to thoroughly inspect everything and, to my surprise, found that it was actually a different, less expensive problem. I really appreciated their honesty and expertise — they could have easily gone along with my assumption, but instead they saved me time and money. That level of integrity is hard to find.
Stephanie P.
I brought my car in thinking I had a wheel bearing issue, since I’ve dealt with that before. The team took the time to thoroughly inspect everything and, to my surprise, found that it was actually a different, less expensive problem. I really appreciated their honesty and expertise — they could have easily gone along with my assumption, but instead they saved me time and money. That level of integrity is hard to find.
Learn More About JM Auto Repair
Located at 4927 Northpark Dr, Colorado Springs, CO. JM Auto Repair specializes in preventative auto maintenance, air conditioner services, and engine repair. 24 months, 24,000 miles warranty. 10% discount available. Most service finished while you wait. Call now.
Colorado Springs, CO
Fort Carson, CO
Cirammaron Hills, CO
Air Force Academy, CO
Fountain, CO
Black Forest, CO
Canon City, CO
Castle Rock, CO
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Mon - Thu7:30 am - 6:00 pm
Fri - Sun Closed
Fridays By Appointment Only
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TESTIMONIALS
Hear It from Those Who Know Us Best
Discover unfiltered feedback from our valued clients who have entrusted their vehicles to us. These reviews and stories are a testament to our commitment to providing top-notch car repair services in Frederick, MD. Read on to hear about our customers’ experiences and see why they trust us with their auto needs.
Toni E.
I received a coupon in the mail and decided to give them a try — I’m so glad I did. I had just gotten hit with a huge price increase at another shop for a basic oil change, and I was honestly feeling frustrated and taken advantage of.
From the moment I arrived, the team was welcoming, honest, and upfront about everything. They didn’t just honor the coupon — they took the time to explain what my car actually needed, without trying to upsell me on unnecessary services. The pricing was fair, the service was fast, and the entire experience felt trustworthy — something that's hard to come by these days.
I left not only with my oil change done, but also with peace of mind. I’ll definitely be coming back and recommending them to my family and friends.
Angie
I have always received excellent service from JM Auto Repair and don’t feel they are trying to upsell me or suggest unnecessary repairs. They explain everything clearly, offer fair pricing, and consistently get the job done right the first time. It’s rare to find a shop you can truly trust, but JM Auto Repair has earned my confidence time and again.
Sandra B.
Brad and crew are great people!! Brad explains what needs to be done. Very honest and friendly. He takes the time to make sure I understand the repairs, and there’s never any pressure. The team works efficiently, and I always leave feeling confident that my vehicle is in good hands. It’s clear they genuinely care about their customers.
Kelsey M.
Great guys. Very honest. My second opinion said what they quoted was honestly better. Not only was their price more reasonable, but the explanation they gave was clearer and more detailed. It’s refreshing to deal with a shop that values transparency and integrity. I’ll definitely be coming back for any future repairs.
Mitch.
We’ve been customers at JM Auto for over 25 years. They have always provided us with the highest level of service, professionalism, and honesty. Whether it’s routine maintenance or unexpected repairs, we know we can count on them to do the job right. Their consistency and dedication have earned our trust, and we wouldn’t take our vehicles anywhere else.
Evy R.
Fair price, friendly personnel, and quality work every time I visit. They take the time to explain what’s needed without pushing unnecessary services. It’s clear they care about their customers and take pride in their work. I always leave feeling confident that my vehicle was well taken care of.
Latayahh H.
Very great customer service! Thank you Brad and Jeremy! Everyone there is so awesome! Thank you again. Bring your services here — they will take care of you like family. From the moment you walk in, you're treated with respect and kindness. They go above and beyond to make sure your car is fixed right and you leave with peace of mind. Highly recommended!
Stephanie P.
I brought my car in thinking I had a wheel bearing issue, since I’ve dealt with that before. The team took the time to thoroughly inspect everything and, to my surprise, found that it was actually a different, less expensive problem. I really appreciated their honesty and expertise — they could have easily gone along with my assumption, but instead they saved me time and money. That level of integrity is hard to find.
Stephanie P.
I brought my car in thinking I had a wheel bearing issue, since I’ve dealt with that before. The team took the time to thoroughly inspect everything and, to my surprise, found that it was actually a different, less expensive problem. I really appreciated their honesty and expertise — they could have easily gone along with my assumption, but instead they saved me time and money. That level of integrity is hard to find.
Learn More About JM Auto Repair
Located at 4927 Northpark Dr, Colorado Springs, CO. JM Auto Repair specializes in preventative auto maintenance, air conditioner services, and engine repair. 24 months, 24,000 miles warranty. 10% discount available. Most service finished while you wait. Call now.
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BUSINESS HOURS
4927 Northpark Dr
Colorado Springs , CO 80918
Colorado Springs, CO
Fort Carson, CO
Cirammaron Hills, CO
Air Force Academy, CO
Fountain, CO
Black Forest, CO
Canon City, CO
Castle Rock, CO
Pueblo, CO
Mon - Thu7:30 am - 6:00 pm
Fri - Sun Closed
Fridays By Appointment Only